Digitizing Multi-Plant Operations with a SAP-Integrated MIS Platform
Case Study
Industry
Logistics, Manufacturing
Platform
Laravel
Behind the Scenes
Logistics Software, SAP Integration
Client Overview
20 Microns is a listed company on the BSE and NSE, operating in the manufacturing and trading of multiple grades of industrial minerals. With operations spread across dozens of manufacturing plants and thousands of vendors, operational efficiency, compliance, and real-time visibility were critical to business performance.
Challenges
Despite having SAP as its core ERP, a large portion of operational workflows was managed through Excel sheets, WhatsApp groups, and manual coordination.
Key challenges included:
- Transporter allocation and pickup management handled manually.
- Inward and outward material movement lacking centralized tracking.
Vendor coordination spread across informal communication channels.
- ISO compliance documentation managed offline.
- High dependency on SAP for every operational change, resulting in high recurring costs.
- Limited usability for shop-floor teams and external vendo.
Managing operations across 38 manufacturing plants and 3,000+ vendors using fragmented tools created risk, inefficiency, and decision-making delays.
Root Cause
The operational challenges originated from a mismatch between SAP’s core ERP design and day-to-day operational requirements across plants and vendors.
- SAP was optimised for finance and high-level ERP functions, not for frequent operational workflows like transporter allocation and gate management.
- High customisation and recurring costs made SAP expansion across all plants financially impractical.
- Limited usability for plant teams and vendors reduced system adoption.
- Operational teams relied on Excel and WhatsApp for speed, causing data fragmentation.
- Heavy dependence on ABAP resources slowed process changes and scalability.
- Lack of a unified operational layer restricted real-time visibility and central control.
The WEBaniX Solutions
Webanix designed and implemented a non-accounting MIS platform, tightly integrated with SAP, to digitize and centralize end-to-end operational workflows.
The solution included:
- A web portal and mobile application communicating with SAP in real time
Deep coordination with the client’s SAP ABAP team to design secure APIs
A phased rollout strategy, with the project currently in its 5th phase of development.
Enterprise-grade security to protect sensitive vendor and material-grade data.
The platform delivered SAP-grade control without SAP-grade complexity or cost.
Key Capabilities
Gate Management System: Transporter allocation, pickup validation, and challan generation
QA/QC Data Centralization: Unified quality and compliance records across plants
Delivery & Vendor Scheduling: Real-time visibility into production and delivery plans
Internal Communication System: Migration from scattered WhatsApp groups to a controlled internal chat system.
Key Capabilities
- SAP-Integrated Order Processing: All orders—B2B and B2C—flowed into SAP in real time.
- Fast & Seamless Digital Experience: Optimized checkout and order management workflows
- Distributor-Friendly Architecture: Ensured channel harmony while expanding digital reach
Measurable Business Impact
The transformation delivered immediate, quantifiable results across the organization:
Manufacturing Digitalization
Digitalization of core operational workflows across all 38 manufacturing plants
Vendor Planning Visibility
Centralized visibility into 3,000+ vendor production plans.
Vendor Management Transformation
Vendor management transitioned from informal communication to structured software workflows
UI Designs
We designed a user-friendly interface with seamless navigation and engaging visuals. The modern layouts and striking colors improve usability, ensuring a smooth browsing experience. Each page delivers an intuitive and aesthetically pleasing interaction.
Strategic Outcome
The organization gained transparent, real-time visibility across its supply chain, logistics, and vendor operations. Leadership could now track workflows, forecast capacity, and make informed decisions with confidence across all business units.
The Biggest Win
A scalable, SAP-integrated operational platform that delivered enterprise-wide digitalization, reduced dependency on manual tools, and unlocked long-term cost efficiency without compromising data integrity or security.
Technology Stack & Delivery
Technology
Next.js
Node.js
REST APIs
Delivery Timeline
6-month sprint per phase (multi-phase rollout)
Confidentiality
Masked